We seemed to spend an excessive amount of time on a customer’s files.
As a result, I began documenting a quick checklist of steps we need to take to make the publishing process run more smoothly. Although the content I developed began as a rough quick-guide, members of the Customer Support Team and Product Development were soon involved. As more eyes began to fall on the documentation, more feedback began to envelop.
From minor grammatical errors to major step edits, we all worked together to develop an easy-to-read Fuse document. We hope to receive more feedback from people outside the company, and ultimately build a document that gives users a better understanding of our product, while preventing us from having to spend too much time on each project.
Leave a comment in the form below.
Leave a Reply